It’s no secret that COVID-19 has changed the way that we work. Businesses all over the world were forced to quickly adapt to a remote workforce, conducting business through a myriad of devices and internet connections of varying quality. Thankfully, AWS has made it easy to set up and operate high-quality audio and video streams through a service called Amazon Interactive Video Read More
Partnerships
Migrating an Enterprise Call Center to the Cloud
A positive customer call center experience requires flexible and reliable contact center technology. Switching to a cloud-based contact center provides cost-effective scalability, increased reliability, and overall improved customer experience. To ensure high uptime, the migration of the cloud center requires a skilled team of software engineers to build out the system in the cloud. At the Read More
